Frequently Asked Questions

General Questions

  • What can I consign?
    We accept a wide range of items, including:

    • Clothing & Shoes: Casual to dressy, affordable to designer (e.g., scrubs, maternity, pajamas, etc.).

    • Accessories: Purses, scarves, jewelry, wallets, gym bags, lunch totes, cosmetic bags, sunglasses, watches, and more.

    • Also, if you sign up to consign, you will receive a seller kit via email with valuable information to help you prepare to sell.

  • What brands do you accept?
    We accept any item that is new with tags or in great condition, with two exceptions: we do not accept items from SHEIN or TEMU. Popular brands like Walmart, Target, Old Navy, Maurices, New York & Co., Kohl’s, Lilly Pulitzer, Lululemon, Athletica, Chico’s, and many others are welcome.

  • Is there a limit to the number of items I can consign?
    Currently, there is no limit to the number of items you can consign unless you participate in the 2 Busy 2 Tag Program and have a 100 item limit.

  • When and where will the sales take place?
    We host two pop-up sales per year. Sales will be held in the Piedmont Triad Area but since they are “pop ups”, our locations will vary. Keep checking social media & we will announce the location asap.

    • Spring Sale: Features spring and summer items.

    • Fall Sale: Features fall and winter items.
      Exact dates and locations will be announced via social media (Instagram and Facebook) and our website.

  • What are the sale hours?

    • Consignor/Volunteer Shopping: Sunday evening before the sale opens to the public.

    • VIP & Community Heroes: Monday Evening

    • General Public: Tuesday-Sunday (hours vary but are posted on our Home page)

Preparing Your Items

  • Do I need to hang my clothing before bringing it in?
    Yes, hang all of your items uniformly and place all clothing on the hanger so that it looks like a “question mark” for optimal presentation.

  • How should I bring jewelry and shoes?

    • Jewelry: Secure each piece to your printed cardstock tag. Check previous instructions.

    • Shoes: Tape your tag inside one shoe. Do not zip-tie shoes together—we’ll keep pairs together for you. If they have a buckle/ zipper, you may attach your tag to that.

  • What condition do my items need to be in?
    All items must be:

    • Clean, wrinkle-free, and free of stains, holes, or tears. Holes & tears are acceptable if they are distressed for style.

    • Free of pilling, pet hair, or odors.

    • Shoes and bags (purses, wallets, etc.) should be clean inside and out.
      A good rule of thumb: Ask yourself, “Would I purchase this item?” If the answer is no, it’s best not to consign it.

  • Can I consign undergarments or pajamas?

    • Undergarments: Must be new with tags (except shapewear, which can be gently used).

    • Pajamas: Gently used pajamas in great condition are accepted.

    • Swimsuits: Must be new with tags.

Pricing and Earnings

  • Who decides the price of my items?
    You set the price for each item. A good rule of thumb is to price items at 25–40% of the original retail price, then adjust based on brand, condition, and style. Once you register, you will be emailed an information packet that contains our helpful Pricing Guidelines Chart.

  • Do I have to allow my items to be discounted?
    No, you do not have to discount your items. As you key your items into the consignment system, you will be asked if you want to discount as well as donate. If you decide to discount, it will go as follows:

    • 50% Off: Friday evening for VIPs and all day Saturday for the general public.

    • Sunday Mystery Discount (55–70% Off): Determined by a spin-the-wheel event Saturday night.

  • How much does it cost to sell my items?
    *
    Regular Consigners pay a non-refundable $30 consignment fee to participate.

    * Consignment fees help cover location expenses, advertising, and other costs associated with having the sale. You can absolutely recoup these costs through your sales.

    * We offer a limited number of mobile pick up appointments that are more than 30 miles from our sale location. There is an additional $10 fee that will be deducted at the end of the sale from your earnings. The additional cost is to account for traveling to pick up your items, storing them prior to the sale, taking them to the sale location, unloading and doing additional prep work needed such as steaming touch ups.

    * 2 Busy 2 Tag consignors pay a $20 work/materials fee included with your consignment fee when registering and their consignment percentage starts at 50%. Earnings can be increased up to 65% by volunteering. Follow the 2 Busy 2 Tag link to get registered.

    * Currently, all consignment fees are paid through PayPal with the exception of the $10 fee for mobile clients.

  • How much will I make?

    • Base Earnings: 55% of your sales for all consigners except 2 Busy 2 Tag which start at 50%

    • Increased Earnings: Volunteer before or during the sale to earn up to 70% for all regular consigners.

    • Each shift worked increases your payout percentage five additional percent (i.e., 1 shift = 60%, 2 shifts = 65%, 3 shifts = 70% and 4 shifts = 70% plus be able to attend the 1/2 off presale on Friday afternoon before the general public)

  • When and how do I get paid?
    After the sale, please allow 7–10 days for us to finalize records. You’ll receive an e-check via email that you can print and deposit.

Volunteering and Perks

  • Can I volunteer to increase my earnings?
    Yes! Volunteering before or during the sale increases your earnings from 55% up to 70%. Volunteer percentages go up 5% for each shift worked (i.e., 1 shift - percentage increases to 60%, 2 shifts - percentage increases to 65% and 3 shifts your percentage goes to 70%). Anyone volunteering more than 3 shifts earns VIP status and gets in to 1/2 Off Presale Friday evening.

  • Do I get early access to the sale?
    Yes! Consignors and volunteers can shop on Sunday evening before the sale opens to the public. Also, those volunteering 12 hours will get in early for the ½ off sale.

Pickup and Donations

  • When may I pick up unsold items that I don’t want to donate? You may pick your items up on Saturday evening (6 PM–8 PM) before the mega sale day.

  • What happens if I don’t pick up my items?
    Items not picked up by the specified time will be moved to our Sunday Mega Sale and unsold items will be donated. We do not hold any items. You may have someone pick your items up with prior approval.

Additional Questions

  • Do I need to supply my hangers?
    Yes, every consignor except those that are 2 Busy 2 Tag, supplies their own hangers. Also, plastic hangers are preferred. At the end of the sale, you’re welcome to take home extra hangers while supplies last.

  • What items are unacceptable?
    We do not accept:

    • Items from SHEIN or TEMU.

    • Used bras, underwear, socks, or bathing suits.

    • Faded, stained, wrinkled, or damaged items.

    • Items with pet hair, cigarette smoke odors, or pilling.

    • When choosing what to sell ask yourself, “Would I buy this at a store?

  • Can I consign wedding dresses?
    No, we do not accept wedding dresses. However, we do accept other formal wear (e.g., cocktail dresses, prom dresses, etc.).

  • What is a VIP ticket?

    There are a limited number of VIP tickets for sale. These tickets allow you to shop with a small number of other shoppers prior to the general public. We offer a VIP presale which is the day prior to opening to the general public. This means you get the first opportunity to shop all the amazing deals. The second VIP event occurs for the evening before our 1/2 off sale is open to the public. You can purchase a $20 ticket and attend just one event or you can purchase both tickets for $30 which is a $10 savings.

  • What is a clear bag policy and why do you have one?

    A clear bag policy is exactly that. We request that you bring a clear tote bag, zip lock bag or clear fannie pack in to shop. This protects our consigners by making sure things are paid for as they and taken out only after they have been purchased. It also makes sure that we have a strive to have a safe shopping experience for all our shoppers. We truly appreciate your help in maintaining this policy.

  • What forms of payment are accepted at the sale?

    We accept CASH and all credit cards. There is a 3.5% fee charged on all credit card transactions to offset fees from the credit card company.

Still, Have Questions?

If you don’t see your question, feel free to reach out to us at our email address, Uniquelyupcycledllc@gmail.com. We’re happy to help!